Tallong Booking Ts&Cs
If you have any questions or wish to clarify the following Terms and Conditions of Hire please contact the Campus Manager
The Booking and Payment Process
In the Table below: Santa Sabina College is designated as ‘SSC’
Placement of a Booking Enquiry regarding availability of Tallong Outdoor Education and Retreat Centre to suit your needs and dates
In response to your Booking Enquiry, preparation and forwarding to you of the Client Booking Form, including:
· Your details at Booking Enquiry
· Availability of Tallong facilities for your group
· Costing for your group (based on current Tariff Rates)
· Payment Schedule (based on current Tariff Rates)
Within 10 days of your enquiry
Return of the signed Booking Form to the Tallong Office
Within 10 days of receipt
Sending of an invoice to you for the Deposit for your booking
SSC Strathfield Business Office
Within 7 days of the client sending back the signed Booking Form
Payment of deposit
Within 14 days of receipt of invoice
Client is contacted to state that the Booking is confirmed
Within 7 days of client paying the deposit
Forwarded to you:
· Accommodation layout for you to complete and provide to us before your arrival
· Gear list (Centre based or Expedition based)
· Medical forms (Outdoor Education Programs) for you to complete & return 14 days prior to arrival, summarised and arranged into camp day groups.
· Special dietary requirements Form and any special catering arrangements
· Travel Directions
· Final Confirmation Form to indicate:
· Group organiser and onsite person responsible
· Confirmed number of guests. This number – or if greater, actual numbers – will be used to calculate your account. (If your numbers increase, you will be billed on the actual.)
6 weeks prior to your arrival
Emailed to you an invoice for payment of 50% of estimated total for your stay
28 days prior to arrival
Return to Santa Sabina College Strathfield: payment of 50% of estimated total for your stay
21 days prior to your arrival
Return to Tallong Outdoor Education and Retreat Centre:
Completed Medical Forms (OEd programs only) (summarised and arranged in camp day groups*)
and Medical Summary forms
(*A $250 fee applies for non-compliance in sorting groups into camp groups and providing medical summaries by the due date)
14 days prior to your arrival
Return to Tallong Outdoor Education and Retreat Centre: Completed Final Confirmation Form, Accommodation Layout and dietary summary
7 days prior to your arrival
Emailed to you a Tax Invoice for the balance due
On completion of your stay
Payment of balance due to Santa Sabina College Strathfield
For enquiries, email email@example.com
Within 14 days of receipt of Tax Invoice
Deposits are non-refundable and non-transferable to other dates.
If any function is cancelled due to Santa Sabina College factors outside the hirer’s control, any security deposits and rental paid shall be returned in full.
Expectations of Users
Each user group will participate in a general briefing at the site. It will include:
Use of facilities
Safety and duty of care
Tallong Outdoor Education and Retreat Centre is a strictly non-smoking environment and smoking is prohibited on the campus in and around all buildings.
Care and respect for the environment and facility is expected.
Breakages and damage to property should be reported immediately and paid for by the user group.
The Group Leader of the organisation who has booked the site is responsible for the behaviour of the group.
Santa Sabina College reserves the right to ask persons be removed from the site if behaviour is unacceptable.
Alcohol, illegal drugs and other prohibited substances are not permitted on site.
Obscene or insulting language or disorderly behaviour shall not be permitted on the Campus.
Expectations of Users
Noise and Lighting
In consideration of neighbours and other guests on the site:
- Noise should cease by 10:00pm.
- Lights with the exception of verandah lights, should be out by 11:00pm.
Critical Incident Management Plan (CIMP)
Santa Sabina College has a Critical Incident Management Plan for Tallong Outdoor Education and Retreat Centre. In the event of a critical incident, users would be required to comply with instructions from the Tallong Outdoor Education and Retreat Centre Manager (or persons with delegated authority).
Users are required to have a Critical Incident Management Plan for their stay at Tallong Outdoor Education and Retreat Centre.
A copy of this CIMP will be made available to the Tallong Outdoor Education and Retreat Centre Manager if requested.
Emergencies and First Aid
There is a First Aid room in Building 3. First Aid is the responsibility of the Client, including having appropriately trained first aid people.
Clients are expected to supply their own first Aid kits that include bringing appropriate medication such as Epipens, Ventolin, Panadol, prescribed medications and over the counter medications that are required.
In the case of injury or illness, the person responsible for the group must complete the Santa Sabina College Accident Report provided by the Tallong Outdoor Education and Retreat Centre Manager.
After Hours and Emergency Contact of Guests and Campus Staff
After hours contact number for guests is 4841 0001. If contact is unsuccessful on this number, for emergencies contact the Tallong Outdoor Education and Retreat Centre Manager on 4841 0002 or mobile 0407 290 706.
All buildings should be vacated by the pre-arranged time.
The hirer agrees to indemnify Santa Sabina College for any damage incurred by the College or its servants or agents.