Tallong Booking Ts&Cs

If you have any questions or wish to clarify the following Terms and Conditions of Hire please contact the Campus Manager

The Booking and Payment Process

In the Table below: Santa Sabina College is designated as ‘SSC’

Stage

Process

Action By

By When

1

Placement of a Booking Enquiry regarding availability of Tallong Outdoor Education and Retreat Centre to suit your needs and dates

Client

As applicable

2

In response to your Booking Enquiry, preparation and forwarding to you of the Client Booking Form, including:

·       Your details at Booking Enquiry

·       Availability of Tallong facilities for your group

·       Costing for your group (based on current Tariff Rates)

·       Payment Schedule (based on current Tariff Rates)

SSC Tallong

Within 10 days of your enquiry

3

Return of the signed Booking Form to the Tallong Office

Client

Within 10 days of receipt

4

Sending of an invoice to you for the Deposit for your booking

SSC Strathfield Business Office

Within 7 days of the client sending back the signed Booking Form

5

Payment of deposit

Client

Within 14 days of receipt of invoice

6

Client is contacted to state that the Booking is confirmed

SSC Tallong

Within 7 days of client paying the deposit

 

7

Forwarded to you:

·       Accommodation layout for you to complete and provide to us before your arrival

·       Gear list (Centre based or Expedition based)

·       Medical forms (Outdoor Education Programs) for you to complete & return 14 days prior to arrival, summarised and arranged into camp day groups.

·       Special dietary requirements Form and any special catering arrangements

·       Travel Directions

·       Final Confirmation Form to indicate:

·       Group organiser and onsite person responsible

·       Confirmed number of guests. This number – or if greater, actual numbers – will be used to calculate your account. (If your numbers increase, you will be billed on the actual.)

SSC Tallong

6 weeks prior to your arrival

8

Emailed to you an invoice for payment of 50% of estimated total for your stay

SSC Strathfield

28 days prior to arrival

9

Return to Santa Sabina College Strathfield: payment of 50% of estimated total for your stay

Client

21 days prior to your arrival

10

Return to Tallong Outdoor Education and Retreat Centre:

Completed Medical Forms (OEd programs only) (summarised and arranged in camp day groups*)

and Medical Summary forms

(*A $250 fee applies for non-compliance in sorting groups into camp groups and providing medical summaries by the due date)  

Client

14 days prior to your arrival

11

Return to Tallong Outdoor Education and Retreat Centre: Completed Final Confirmation Form, Accommodation Layout and dietary summary

Client

7 days prior to your arrival

12

Emailed to you a Tax Invoice for the balance due

SSC Strathfield

On completion of your stay

13

Payment of balance due to Santa Sabina College Strathfield

For enquiries, email accountsreceivable@ssc.nsw.edu.au

Client

Within 14 days of receipt of Tax Invoice

 

Cancellation Policy

Deposits are non-refundable and non-transferable to other dates.

If any function is cancelled due to Santa   Sabina College factors outside the hirer’s control, any security deposits and rental paid shall be returned in full.

 

Expectations of Users

Briefing

Each user group will participate in a general briefing at the site. It will include:

Site information

Use of facilities

Evacuation procedures

Safety and duty of care

Appropriate behaviour

 

 

Environment

 Tallong Outdoor Education and Retreat Centre is a strictly non-smoking environment and smoking is prohibited on the campus in and around all buildings.

Care and respect for the environment and facility is expected.

Breakages and damage to property should be reported immediately and paid for by the user group.

 

Behaviour

The Group Leader of the organisation who has booked the site is responsible for the behaviour of the group.

Santa Sabina College reserves the right to ask persons be removed from the site if behaviour is unacceptable.

Alcohol, illegal drugs and other prohibited substances are not permitted on site.

Obscene or insulting language or disorderly behaviour shall not be permitted on the Campus.

 

Expectations of Users

Noise and Lighting

In consideration of neighbours and other guests on the site:

  • Noise should cease by 10:00pm.
  • Lights with the exception of verandah lights, should be out by 11:00pm.

 

Critical Incident Management Plan (CIMP)

Santa Sabina College has a Critical Incident Management Plan for Tallong Outdoor Education and Retreat Centre. In the event of a critical incident, users would be required to comply with instructions from the Tallong Outdoor Education and Retreat Centre Manager (or persons with delegated authority).

Users are required to have a Critical Incident Management Plan for their stay at Tallong Outdoor Education and Retreat Centre.

A copy of this CIMP will be made available to the Tallong Outdoor Education and Retreat Centre Manager if requested.

 

Emergencies and First Aid

There is a First Aid room in Building 3. First Aid is the responsibility of the Client, including having appropriately trained first aid people.

Clients are expected to supply their own first Aid kits that include bringing appropriate medication such as Epipens, Ventolin, Panadol, prescribed medications and over the counter medications that are required.

In the case of injury or illness, the person responsible for the group must complete the Santa Sabina College Accident Report provided by the Tallong Outdoor Education and Retreat Centre Manager.

 

After Hours and Emergency Contact of Guests and Campus Staff

After hours contact number for guests is 4841 0001. If contact is unsuccessful on this number, for emergencies contact the Tallong Outdoor Education and Retreat Centre Manager on 4841 0002 or mobile 0407 290 706.

 

Vacating Premises

All buildings should be vacated by the pre-arranged time.

 

Insurance

The hirer agrees to indemnify Santa Sabina College for any damage incurred by the College or its servants or agents.

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